1)What is My Account?
- Your account contains the user details. (Password, e-mail, name, address)
-Each and every purchase of the user is stored in the account.
-Points are accumulated for every purchase.
-The user can redeem the points to get exciting gifts.
-The user can also view their wish list.
2).What is Friend Referral?
-Customers referring 50 friends are eligible to get a branded T-shirt, worth Rs.400 absolutely free
- Referring a friend should not be repeated.
3)What is Point system?
- For every purchase of the product, the points will be accumulated in your user account, according to the price of the product.
(e.g.). If a customer purchases a book for 250 Rs, he will get 250 points added to his account.
Note: *1000 points- shirt free (Rs.400 worth).
- Pen Set (customer choice).
4)How do i Pay?
Customers can purchase their products through online banking option, which is completely secure.
Step 1: The replacement can be done only within two days after the delivery of books.
Step 2: Fill up the replacement form with appropriate details.
Step 3: After receiving the notification from our side, you have to return the book to us.(SMS/e- mail)
Step 4:Once we get your books, it will get replaced immediately.
Please note: All the books will be containing the bookshala.com stamp on its first page, while returning see to that it is present. If not replacement cannot be done.
What are the Delivery charges?
Bookshala.com provides free delivery for all the purchase of above 400rs. If the purchase is below Rs400 , we charge minimal fare amount.
How do I Track my order?
Once the order is placed by the customer, the courier details, tracking number would be notified to the customer through SMS and e-mail.
For any further queries, contact us through our customer care no & mail as mentioned below
Customer satisfaction is our first duty
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